We offer FREE SHIPPING on orders over IDR 1,000,000
Please note that all products are available by pre-order. Orders will take within 3-4 weeks to arrive in our location before being shipped out to the destination provided using JNE.
*Please double check your address at checkout. Returned mail for incorrect or incomplete shipping address will be charged additional shipping fees. Shipping fees are non refundable.
Returns/Cancellations:
We only accept returned products if the product color or size does not match your initial order. In order to be eligible for a refund, return the product within 3 calendar days on delivery of your purchase. The product must be in the same condition that you receive it, unworn and tags must still be attached. Items that are not returned in their original state will be sent back to you and denied the ability to return. We do not refund shipping charges. Once we have received your package, your refund will be processed in 2 x 24 hours. Cancellations are not accepted once order is placed. You will be notified via email at the email address listed on your account when your order was placed.
If anything is unclear or you have more questions, feel free to contact our customer support team at grandyroom@gmail.com.